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Remote Call Center Agent | New Orleans, LA

Summary

Sunpro Solar is seeking experienced Call Center Agents to work remotely from home, setting appointments for our sales specialists! Our call center team believes in teamwork, fun, and making the experience for our potential new customers the best one each and every time. Our successful Call Center Reps have the capability to make in excess of $60,000 per year with base pay + commission. We are looking for self-motivated and eager professionals to join our team. We will provide all equipment and thorough training to guarantee your success!  

Our Call Center Agent position (outbound telemarketing and appointment setting) involves calling out to warm leads to discuss solar and setting an appointment for our Solar Sales Specialists. Must be friendly with strong phone and verbal communication ability, along with active listening skills and proficient with a computer.

Can you multi-task and manage your time effectively? Are you looking for an opportunity for base pay plus incentives? Do you enjoy helping people save money? Sunpro Solar is looking for people like you to join our family-oriented team!

Duties and Requirements

Follow established call flows to better target the wants, interests, and needs of prospects.

  • Contact residential prospects by telephone to solicit sales and qualify leads.
  • Must have a quiet space to work and talk on the phone while at home or in-home office.
  • Must have high-speed internet.
  • Type detailed notes on call outcomes and qualified leads.
  • Maintain records of accounts, contacts, and orders.
  • Keep call logs.
  • Use a dialer to make up to 200 calls and 8 appointments per day.
  • Qualify leads and schedules in-home consultations for our outside sales team.
  • Document conversations and follow up with leads in CRM.
  • Utilize call flow scripts to engage, excite, and educate homeowners.
  • Overcome objections.
  • Maintain a positive, can-do attitude in the face of rejection.
  • Reach and exceed weekly and monthly goals.

Desired Experience, Knowledge and Skillsets

  • 2+ years of sales experience a plus
  • 1+ years experience in a call center setting a plus
  • Be proficient in helpdesk or call center CRM software (Salesforce).
  • Previous solar or home improvement experience is a HUGE PLUS!
  • Being bilingual is a PLUS!

Professional and personable attitude

  • Energetic, enthusiastic, outgoing personality
  • Active listener
  • Articulate with clear enunciation
  • A written and conversational communicator
  • Persuasive and influential
  • Able to solve problems using critical thinking and logic
  • Self-motivated, directed and driven
  • Mission-driven, goal and detail-oriented
  • Resilient to rejection and able to overcome obstacles and objections with a smile
  • Adaptable, teachable and willing to learn and keep on learning

Quota Structure

  • Base pay $12 per hour + commissions

 

Founded in 2008, Sunpro Solar is one of the leading providers of rooftop solar in the United States. Sunpro Solar designs installs and maintains solar panels on residential and commercial properties. Sunpro Solar has a proven history and reputation for providing quality service and was ranked #5 for 2020 Solar Power World’s Magazine Top Solar Rooftop Contractors nationwide.

Sunpro is a drug-free work environment.

The selected candidate must pass a background check and drug screen.

Applications will remain active for 60 days.

Lead Setter | New Orleans, LA

Lead Setter

$20.00 per hour Base + Commission

Sunpro Solar has been in the industry for 10+ years and is family owned & operated

What is the job like?

As a Lead Setter at Sunpro Solar, you will be going to homeowners in a door to door style. Your job will be to inform homeowners of the benefitsar and invite them to meet with a specialist to explain the benefits of going solar.

No selling, just scheduling the appointment for the homeowner to meet with the specialist.

Qualifications:

We are looking for motivated individuals who are looking for an opportunity to make an excellent income and work for the 8th largest solar installer.

No experience No problem. At Sunpro Solar we invest our time and resources back into our employees. This means we will train and work with each employee on a personal level to help them succeed.

Qualifications:

– The ability to walk door to door

– Personal transportation

– Able to work flexible, evening & weekend hours

– Determination

– Willingness to learn

– Drive for success

Benefits:

$20/hr. base + Commission

Company iPad

Sunpro Solar provides room for growth; we don’t wish anyone to make a career out of going door to door but uses it as an opportunity to learn the industry and gain the experience necessary to be successful.

Founded in 2008, Sunpro Solar is one of the leading providers of rooftop solar in the United States. Sunpro Solar designs install and maintain solar panels on residential and commercial properties. Sunpro Solar has a proven history and reputation for providing quality service and was ranked #8 for 2019 Solar Power World’s Magazine Top Solar Rooftop Contractors nationwide.

Sunpro is a drug-free work environment.

The selected candidate must pass a background check and drug screen.

Applications will remain active for 60 days.

Virtual Solar Sales Specialist | New Orleans, LA

As a member of the Virtual Home Solar Sales team you will leverage qualified leads and pre-set appointments to educate clients and promote our residential solar solutions. This is a ground floor opportunity that will offer unparalleled opportunity for growth and a lucrative commission structure. If you have the right attitude and are willing to learn, we can teach you how to become a power closer that executes a flawless sales approach. This is a work from home opportunity.

The solar industry is booming and so are we! Sunpro Solar is currently seeking Solar Sales Specialists with positive energy to ensure that we align our clients with a solar solution that best meets their individual needs, while adding value to their home.

As a premiere renewable energy company, Sunpro Solar is changing the way consumers energize their homes and businesses. Solar energy isn’t a “one-size-fits-all” power source and through our virtual consultations and custom tailored design process we are able to educate our clients on how to lower their electricity costs, make their home more energy efficient, and do the right thing for the planet Earth.

Due to our stellar customer service and high-quality products, Sunpro Solar is the fastest growing solar company in the Gulf Coast Region, with offices in 48 cities in 14 states, and we are expanding across the nation. Come join our award-winning sales team and grow with us. There is excellent potential for advancement.

Key Responsibilities

Manage sales process from lead to closing

Meet or exceed monthly sales quota

Meet or exceed daily and monthly KPIs

Engage clients and coordinate with them to schedule and conduct virtual consultations

Conduct informative and effective virtual consultations via phone and computer, following the script and process developed by the management team

Follow up with prospects at the cadence set forth by management via calls, email, and text to reach a defined outcome

Generate referral sales through existing book of business and by leveraging the referral app

Maintain a positive client relationship throughout the sales cycle and beyond installation to deliver an industry leading client experience

Always maintain a professional and personable demeanor

Maintains a sense of urgency with all tasks

 

Skills and Knowledge Base

  • Active listening skills
  • Strong attention to detail with the ability to follow directions
  • Ability to clearly communicate
  • Basic working knowledge of Microsoft Office suite

 

What’s in it for you:

  • An industry leading, high paying commission plan
  • Medical, dental and vision benefits available after only 60 days
  • 401K with company match after 6 months
  • A monthly internet expense allowance
  • The tools needed to perform the job, such as, company PC & iPad, referral app, shirts, etc.
  • An industry leading, month long, paid training program
  • Work schedule flexibility
  • A call center that works on generating leads and hefty bonuses for all self-generated leads
  • An innovative in-house marketing team
  • A complete support team to help ensure your success
  • No cap on earnings!

What you’ll do:

  • Become a specialist in renewable energy
  • Network and look for opportunities for engagement to build client base
  • Educate prospective clients on Sunpro Solar’s clean energy solutions and ways to save money
  • Confidently discuss options and negotiate to close contracts
  • Participate in company led events to generate sales

What you’ll need:

  • Ability to pass a pre-employment background check
  • A client-centric, friendly, and self-motivated attitude
  • Excellent oral and written communication skills, with both clients and office staff
  • A flexible schedule that allows for some evening & weekend appointments
  • A highly persuasive and relentless pursuit of outcomes
  • Incredible work ethic
  • Ability to accept and implement coaching
  • Unquestioned integrity

Our current Solar Sales Specialists who have a strong work ethic and are self-motivated, positive, dedicated and have flexible working schedules are making between $100K-300K annually!

If you want to work with an outstanding team of professionals that believes in family, community, green, renewable energy, then join Sunpro Solar. We are making a positive difference in people’s lives and improving the environment, one install at a time.

If interested, visit www.gosunpro.com to learn more about Sunpro Solar and The Pro Companies and to apply for a position at one of our many locations.

Founded in 2008, Sunpro Solar is one of the leading providers of rooftop solar in the United States. Sunpro Solar designs, installs, and maintain solar panels on residential and commercial properties. Sunpro Solar has a proven history and reputation for providing quality service and was ranked as the 5th Largest Residential Solar Contractor in the nation and ranked No. 372 on the Inc. 5000 list of fastest-growing private companies in America with a growth rate of 1235% for the last three years.

Sunpro is a drug free work environment.

Selected candidate must pass a background check.

Applications will remain active for 60 days.