Sign in

Remote Call Center Agent | Corpus Christi, TX

Summary

Sunpro Solar is seeking experienced Call Center Agents to work remotely from home, setting appointments for our sales specialists! Our call center team believes in teamwork, fun, and making the experience for our potential new customers the best one each and every time. Our successful Call Center Reps have the capability to make in excess of $60,000 per year with base pay + commission. We are looking for self-motivated and eager professionals to join our team. We will provide all equipment and thorough training to guarantee your success!  

Our Call Center Agent position (outbound telemarketing and appointment setting) involves calling out to warm leads to discuss solar and setting an appointment for our Solar Sales Specialists. Must be friendly with strong phone and verbal communication ability, along with active listening skills and proficient with a computer.

Can you multi-task and manage your time effectively? Are you looking for an opportunity for base pay plus incentives? Do you enjoy helping people save money? Sunpro Solar is looking for people like you to join our family-oriented team!

Duties and Requirements

Follow established call flows to better target the wants, interests, and needs of prospects.

  • Contact residential prospects by telephone to solicit sales and qualify leads.
  • Must have a quiet space to work and talk on the phone while at home or in-home office.
  • Must have high-speed internet.
  • Type detailed notes on call outcomes and qualified leads.
  • Maintain records of accounts, contacts, and orders.
  • Keep calling logs.
  • Use a dialer to make up to 200 calls and 5 appointments per day.
  • Qualify leads and schedules in-home consultations for our outside sales team.
  • Document conversations and follow up with leads in a CRM.
  • Utilize call flow scripts to engage, excite and educate homeowners.
  • Overcome objections.
  • Maintain a positive, can-do attitude in the face of rejection.
  • Reach and exceed weekly and monthly goals.

Desired Experience, Knowledge and Skillsets

  • 2+ years of sales experience a plus
  • 1+ years experience in a call center setting a plus
  • Be proficient in helpdesk or call center CRM software (Salesforce).
  • Previous solar or home improvement experience is a HUGE PLUS!
  • Being bilingual is a PLUS!

Professional and personable attitude

  • Energetic, enthusiastic, outgoing personality
  • Active listener
  • Articulate with clear enunciation
  • A written and conversational communicator
  • Persuasive and influential
  • Able to solve problems using critical thinking and logic
  • Self-motivated, directed, and driven
  • Mission-driven, goal and detail-oriented
  • Resilient to rejection and able to overcome obstacles and objections with a smile
  • Adaptable, teachable, and willing to learn and keep on learning

Quota Structure

  • Base pay of $12 per hour + commissions

What’s in it for You?

We’re growing very quickly and need people excited about growing with us. So, if you’re ready to push your comfort level, learn something new every day, and be part of the Green Revolution, come join the fun.

We do offer the following:

  • Comprehensive benefits plan
  • 401K Plan with company match
  • Paid Holidays
  • Opportunities for self-development and career progression

Founded in 2008, Sunpro Solar is one of the leading providers of rooftop solar for the Gulf Coast and Southeast regions. Sunpro Solar designs, installs, and maintains the solar panels on residential and commercial properties. Sunpro Solar has a proven history and reputation for providing quality service and was ranked #5 for 2020 Solar Power World’s Magazine Top Solar Rooftop Contractors nationwide as well as no. 209 on Inc. 5000 fastest growing companies in the U.S.

Sunpro is a drug free work environment.

Selected candidate must pass a background check and drug screen.

Applications will remain active for 60 days.

Lead Setter | Corpus Christi, TX

Lead Setter:

As a Lead Setter at Sunpro Solar, you will be going to homeowners door to door style.  Your job will be to inform each homeowner of the benefits of Solar and invite them to meet with a specialist to further explain the process and advantages of going solar.  No selling involved, you will simply schedule an appointment for the homeowner to meet with one of our specialists.

Responsibilities & Duties:

  • Serves as the first point of contact and community brand ambassador in the Sunpro Solar Sales Experience
  • Greets, presents, and incentivize potential clients to the benefits of Solar and invite them to meet with a specialist to explain the benefits of going solar.
  • Must be welcoming and provide a professional first impression of our company while pre-qualifying potential customers
  • Maintains an accurate record of all transactions and customer logs
  • Responsible for maintaining production at or above minimum performance standards
  • All interactions are in person and do not include telemarketing
  • No selling, just scheduling the appointment for the homeowner to meet with the specialist.

Job Expectations and Requirements:

  • Must be a highly focused, organized, motivated, and passionate individual.
  • Ability to pass background check and drug screen.
  • Overcome objections and perform marketing expectations within a short period of time
  • Attention to detail and drive for success
  • Maintain production standards
  • Personal transportation
  • Able to work flexible hours
  • Willingness to learn
  • Must be energetic, outgoing, and tenacious

What’s in it for You?

  • Competitive Pay and Incentives
  • Opportunities for Self-development
  • Career Progression
  • Monthly Quarterly, and Yearly Recognition Programs
  • Initial Paid Training, covering our marketing process, product knowledge, and psychology of the community marketing
  • Weekly Base and Uncapped Commissions, plus Monthly Bonuses

 

Founded in 2008, Sunpro Solar is one of the leading providers of rooftop solar in the United States. Sunpro Solar designs, installs, and maintains solar panels on residential and commercial properties. Sunpro Solar has a proven history and reputation for providing quality service, and was ranked #5 for 2020 Solar Power World’s Magazine Top Solar Rooftop Contractors nationwide.

Sunpro is a drug free work environment.

Selected candidate must pass a background check and drug screen.

Applications will remain active for 60 days.

https://www.gosunpro.com/careers/